1. Off-site emergency contact number for fire and other emergencies provided to residents.

Aside from 911, residents are provided with a contact number in the event of an emergency. The emergency contact is available 24 hours a day, 7 days a week, 365 days a year to respond to such emergencies.

2. Live-in tenant manager (can be a trained student) – for apartment buildings housing over 20 residents.

A tenant with management training, such as emergency response protocol, can help respond to tenants in a timely and effective fashion.

3. Tenant(s) provided with personal security and fire prevention information.

General safety and fire prevention information can help tenants identify and mitigate dangerous risks and hazards to life and property. Security and fire prevention information is provided to residents at move-in by the landlord.

4. Exterior door access is managed through patented key system or key management system.

Lost/stolen keys and/or duplicated keys may be used by unauthorized individuals, risking the safety and security of tenants. Landlord utilizes a patented key or management system and has standardized procedure for handling lost/stolen keys and any necessary lock changes after resident turnover.

5. Building emergency evacuation plans complete and clearly posted, or emergency exit signs installed above exits –only applies to apartment buildings.

In case of fire or similar emergency, evacuation plans (with two ways out of every room) are provided at resident move-in and/or posted on all exits.

6. Smoke alarms are installed and operate properly.

Smoke alarms reduce the risk of fire death by 50%; a functioning alarm can provide warning to residents in the event of fire.

7. In buildings with fuel burning appliances, carbon monoxide detectors installed and operating properly.

A CO detector is as important as a smoke alarm. Because carbon monoxide is a toxic gas that is colorless, odorless, tasteless, combustible, and deadly, a CO detector warns residents when carbon monoxide is present.

8. No combustible materials are stored indoors or near heating or ignition sources.

Residents are warned against the storage of combustible materials at move-in or soon thereafter. If combustible materials are present, residents will be asked to relocate the materials.

9. Fire Alarm system with manual pull stations and emergency strobes – only applies to apartment buildings.

A manual fire alarm system with emergency lighting provides advance, mass notice of fire to all residents.

10. At least one fire extinguisher on every floor (tagged and inspected annually); or, in single-family houses, per house.

In an emergency situation, a fire extinguisher is available and may be used to extinguish or control a small fire, resulting in the protection of life and property.

11. Maintenance request system available at all times.

A designated maintenance request number with voicemail capabilities is available to residents for reporting property-related issues. Such a system provides a clear line of communication for residents, regardless of date/time.

12. Process for addressing pests is established.

To protect the health of residents, a process for addressing pest problems is in place.

13. Property and building free of graffiti

Milwaukee requires the removal of graffiti from occupied structures. Landlords can grant the City permission to remove graffiti. If property owner chooses not to remove the graffiti themselves or with the City’s help the landlord can be charged the cost of the removal.

14. Building interior is in good repair.

The building interior is maintained in habitable condition and is free from mold or other health and safety hazards.

15. Lease on file with Marquette University (including non-standard provisions/rules and regulations).

As students have leasing-related questions, they can contact the Off-campus Student Services office for clarification. A copy of the lease will help facilitate a more timely discussion and resolution.

16. Attend all Landlord Tenant Council Meetings (meet tri-annually).

Important information is disseminated at Landlord Tenant Council meetings that may impact landlord/tenant relations. It is important that property owners/managers remain engaged with Marquette University and the student population. If owner is unable to attend, they may send a manager; or, contact Off-campus Student Services ahead of time to request an exception.

17. Attend 2 out of 11 monthly Avenues West Compact Meetings.

Important information is disseminated at Avenues West Compact meetings that may impact landlord/tenant relations. It is important that property owners/managers remain engaged with the Avenues West neighborhood. Note: If requested to attend, you must go to the meeting/send a representative.

18. Be up-to-date on all code issues and inspections from previous calendar year.

Property owners/managers must meet all city standard and abide all codes and regulations.

19. Landscaping does not obstruct visibility between street and front/rear entryway(s).

Shrubs and similar plants can serve as hiding places for potential offenders. To deter criminal activity, all entryways are clear of obstructions and visible form street.

20. Property is well lighted at entry/exit points, walkways, and parking areas.

In addition to providing clear visibility at night, improved lighting can increase community pride and cohesiveness, leading to greater willingness to intervene in and/or report criminal activity.

21. Clear exterior signage with property owner or manager name/phone number is posted on the property.

As emergency situations arise at off-campus properties, it is imperative that emergency services can contact property owners/managers. Signage should consider aesthetic.

22. Complete Milwaukee City Landlord Training

Property owners/managers must be trained by the city of Milwaukee.

23. Property and exterior of buiding is in good repair

In the continued effort to elevate the aesthetic quality of our neighborhood and reduce vandalism and other crimes, the building exterior must be kept in good repair and free from damage.

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Criteria for an exterior that is in good repair